Za trgovine, webshopove i brendove For retail stores, webshops and brands

Potražnja nije vaša granica.
Vaše operacije jesu.
Demand isn't your ceiling.
Your operations are.

Velocity Commerce OS je operativni sloj iznad alata koje već koristite — webshop, marketplace, skladište, WhatsApp i inbox. Podaci o proizvodima ostaju točni na svim kanalima, kupci dobivaju odgovor bez čekanja, status pošiljke je vidljiv prije nego što netko pita, a prva narudžba ne ostaje jedina. Velocity Commerce OS is the execution layer above the tools you already run — your store, marketplaces, warehouse, WhatsApp and inbox. Product data stays accurate on every channel, customers get answered without waiting, delivery status is visible before anyone asks, and first orders stop being one-offs.

Zvuči poznato?Sound familiar?

Kupac piše u 22:00 — nitko ne odgovaraA customer messages at 22:00 — nobody answers

Pitanje o veličini, zalihi ili dostavi stigne izvan radnog vremena. Do jutra je kupac naručio drugdje.A question about size, stock or delivery lands after hours. By morning, they have ordered elsewhere.

Podaci o proizvodima se razilazeProduct data drifts apart

Opisi, fotografije, specifikacije i cijene žive u tablici, na webshopu i na svakom marketplaceu. Verzija koju kupac vidi je ona koja košta prodaju.Copy, photos, specs and prices live in a spreadsheet, the store and each marketplace. The version the customer sees is the one that costs you the sale.

Pošiljke nestaju iz vidaShipments go dark

Između narudžbe i vrata nitko ne vidi zastoje dok se kupac ne požali. Slijede povrati i loše recenzije.Between the order and the doorstep nobody sees the delays until the customer complains. Refunds and bad reviews follow.

Prva narudžba ostaje jedinaFirst orders stay first orders

Istog kupca plaćate iznova jer ništa sustavno ne vraća one koji su već kupili — a nitko nema vremena to posložiti.You pay for the same customer twice because nothing systematically brings back people who already bought — and nobody has time to build it.

Što ugrađujemoWhat we install

Jedan operativni sloj iznad kanala na kojima već prodajete — kao sloj, ne zamjena platforme.One operational layer above the channels you already sell on — a layer, not a replatform.

01

Katalog i sadržaj proizvodaCatalogue & product content

Jedan izvor istine za svaki proizvod — opis, specifikacije, fotografije, varijante i cijene — napisan u vašem tonu i objavljen dosljedno na webshop, marketplace i veleprodajne liste.One source of truth for every product — copy, specs, photos, variants and pricing — written in your voice and published consistently to your store, marketplaces and wholesale sheets.

02

Asistent za kupceCustomer Assistant

Pitanja prije kupnje, veličine, zalihe, dostava i status narudžbe — odgovor odmah na webu, WhatsAppu, e-pošti i društvenim mrežama, iz vaših stvarnih podataka i pravila, uz urednu predaju čovjeku kad treba.Pre-purchase questions, sizing, stock, delivery and order status — answered instantly on web, WhatsApp, email and social, from your real data and policies, with clean escalation to a person when it matters.

03

Narudžbe, zalihe i dostavaOrders, stock & fulfilment

Narudžbe, zalihe, zastoji, povrati i status kod dostavljača na jednom pregledu — uz obavijest kupcu prije nego što pita i upozorenje vama prije nego što zastoj postane povrat novca.Orders, stock, exceptions, returns and courier status in one view — with an update to the customer before they ask, and an alert to you before a delay becomes a refund.

04

Zadržavanje kupacaRetention & lifecycle

Poruke nakon kupnje, prikupljanje recenzija, podsjetnici za ponovnu nabavu i segmentacija koji se odvijaju bez da se itko mora sjetiti — plus uvid u ono što kupci stvarno pitaju, vraćen u opise proizvoda i odluke o asortimanu.Post-purchase messages, review capture, replenishment reminders and segmentation that run without anyone remembering — plus what customers actually ask, fed back into your product pages and range decisions.

Što dobivateWhat you get

24/7
odgovori kupcima na svakom kanalucustomer answers on every channel
SatiHours
umjesto tjedana za lansiranje proizvoda na sve kanalenot weeks, to launch a product across every channel
JedanOne
pregled narudžbi, zaliha i zastojaview of orders, stock and exceptions
PonovnoRepeat
kupovanje iz procesa koji rade i bez podsjetnikabuying, from flows that run without reminders

Ciljevi, ne obećanja: vašu polaznu točku mjerimo u procjeni i ponovno je mjerimo svako tromjesečje.Targets, not promises: your baseline is measured in the assessment and re-measured each quarter.

Kako funkcioniraHow it works

1

Besplatna procjenaFree assessment

Ocijenimo gdje gubite vrijeme, maržu i ponovljene kupnje, i što se može preuzeti odmah.We score where you lose time, margin and repeat business, and what can be taken over immediately.

2

Ponuda u 48 hProposal within 48 h

Prilagođen plan s jasnim cijenama i rokovima. Fiksna cijena, fiksan opseg.A tailored plan with clear pricing and timelines. Fixed price, fixed scope.

3

UgradnjaBuild & integrate

Gradimo oko vaših postojećih alata — Shopify, WooCommerce, marketplace, dostavljač. Bez migracije i bez selidbe platforme.We build around your existing tools — Shopify, WooCommerce, marketplaces, couriers. No migration and no replatform.

4

Pokretanje i podrškaLaunch & support

Obuka tima, primopredaja i 30 dana podrške uključeno.Team training, handover and 30 days of support included.

Besplatno · PovjerljivoComplimentary · Confidential

Počnite s procjenom izvedbeStart with a performance assessment

Strukturirana dijagnostika koja mjeri koliko dobro vaše operacije podnose rast — i pokazuje gdje gubite vrijeme, maržu i kupce koji bi se vratili.A structured diagnostic that scores how well your operations hold up as you grow — and shows where you're losing time, margin and repeat customers.

Operativno opterećenjeOperational Load Spremnost za konverzijuConversion Readiness Zadržavanje kupacaCustomer Retention Spremnost sustavaSystems Readiness Ukupna izvedbaOverall Performance

~10 minuta · Bez financijskih podataka, podataka o kupcima ili lozinki · Izvještaj u 2 radna dana.~10 minutes · No financials, customer data or logins · Executive report within two business days.

Spremni da operacije prate potražnju?Ready for operations that keep up with demand?

Javite se — razgovor je besplatan i bez obveze. Odgovaramo u roku 24 sata.Get in touch — the conversation is complimentary and without obligation. We reply within 24 hours.

Druvaughn Edwards · OsnivačFounder, Velocity AI Group · hello@velocityaigroup.co · LinkedIn